uujili Privacy Policy – How Your Personal Data Is Collected and Used

This Privacy Policy explains what information uujili collects from users in the Philippines, how it is used, and how it is protected. Please read this document carefully before using the platform.

Last updated: 2024. This policy applies to all registered and visiting users of uujili.

1. Information We Collect

When you use uujili, we collect different categories of data depending on how you interact with the platform. This includes:

  • Account information: Your full name, date of birth, email address, phone number, and any identity documents submitted for verification purposes.
  • Payment and transaction data: Deposit and withdrawal records, Philippine Peso (PHP) transaction amounts, and the payment method used (such as GCash, Maya, or bank transfer). We do not store full payment credentials — these are handled by the respective payment providers.
  • Device and browser data: IP address, device type, operating system, browser version, and mobile network information. This data is collected automatically when you access the platform.
  • Usage data: Pages visited, games played, session duration, betting activity, and clicks within the platform interface.
  • Cookies and tracking technologies: Session cookies, preference cookies, and analytics identifiers. These are described in more detail in the Cookies section below.
  • Communications: Any messages you send to the support team, including the content of your queries and the date and time of contact.

All data collection is limited to what is necessary to operate the platform, comply with applicable requirements, and maintain account security.

2. How We Use Your Data

uujili uses the information collected for the following purposes:

  • To create and maintain your registered account, including identity and age verification.
  • To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
  • To operate the sportsbook, slot games, and live casino features you access through the platform.
  • To detect and prevent fraud, unauthorised account access, and abuse of platform features.
  • To fulfil anti-money laundering obligations and other regulatory requirements applicable to the platform.
  • To respond to support queries, complaints, and account-related requests.
  • To send account-related notifications such as transaction confirmations, security alerts, and policy updates.
  • To analyse platform usage patterns and improve the user experience over time.

uujili does not use your personal data to make automated decisions that produce legal or similarly significant effects without human review.

3. Cookies and Tracking

uujili uses cookies and similar technologies to support the operation of the platform and improve the browsing experience. Types of cookies used include:

  • Essential cookies: Required for the platform to function. These enable login sessions, security checks, and basic navigation. They cannot be disabled without affecting platform functionality.
  • Preference cookies: Store your settings and choices, such as language preference or interface configuration, so they persist across sessions.
  • Analytics cookies: Collect anonymised data about how users move through the platform, which pages are visited most, and where errors occur. This data is used to improve platform performance.

Most browsers allow you to manage or delete cookies through your settings. Disabling essential cookies may prevent parts of the platform from working correctly. uujili does not use cookies to serve third-party advertising.

4. Data Storage and Security

Personal data collected by uujili is stored on secured servers using industry-standard encryption and access control measures. Access to personal data is restricted to authorised personnel who require it to carry out their responsibilities.

Data is retained for as long as your account remains active, and for any additional period required to satisfy regulatory obligations or resolve disputes. When data is no longer required, it is securely deleted or anonymised.

While uujili takes reasonable technical and organisational steps to protect your data, no system is completely immune to security risks. Users are encouraged to protect their own accounts by using strong, unique passwords and logging out after each session, particularly on shared devices.

5. Sharing Data with Third Parties

uujili does not sell or rent your personal data to third parties for marketing purposes. Data may be shared in the following limited circumstances:

  • Payment processors: Transaction data is passed to the relevant payment provider (GCash, Maya, bank networks) to process PHP deposits and withdrawals. These providers have their own privacy practices.
  • Identity verification services: Where required, identity documents may be shared with verification service providers for age and identity checks.
  • Regulatory and legal obligations: uujili may disclose data to regulatory authorities, law enforcement, or courts where required to do so by applicable law or legal process.
  • Platform operations providers: Technical infrastructure partners (hosting, security, analytics) may process limited data as part of providing their services to uujili, subject to data processing agreements.

Any third party that processes data on behalf of uujili is required to handle it securely and only for the purposes specified.

6. Your Rights as a User

Registered users of uujili have the following rights in relation to their personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request that inaccurate or outdated information be corrected. Some fields can be updated directly within your account settings.
  • Deletion: You may request that your account and associated personal data be deleted, subject to any legal retention obligations that require us to keep certain records.
  • Restriction: In certain circumstances, you may request that we limit how your data is processed while a query or complaint is being resolved.
  • Portability: Where technically feasible and legally applicable, you may request your data in a structured, commonly used format.

To exercise any of these rights, contact the support team at [email protected]. Requests will be reviewed and responded to within a reasonable timeframe. In some cases, verification of your identity may be required before the request is processed.

7. Protection of Minors

uujili is strictly intended for adults aged 18 years and older. The platform does not knowingly collect personal data from individuals under the age of 18. If it is found that an account has been registered by a minor, that account will be closed and any associated personal data will be deleted in accordance with our data retention procedures.

Parents or guardians who believe a minor has registered on the platform are encouraged to contact [email protected] immediately so the account can be reviewed and closed.

8. Updates to This Policy and How to Contact Us

uujili may update this Privacy Policy periodically to reflect changes in platform operations, applicable law, or data handling practices. When updates are made, the revised version will be published on this page with the updated date. Continued use of the platform after any update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise any of your data rights, you can reach the uujili support team at:

[email protected]

You can also visit the FAQ page for answers to common questions about accounts, data, and platform use. For questions about our Terms and Conditions or Responsible Gaming practices, please refer to the relevant pages.

Questions About Your Data?

Check the FAQ for quick answers, or log in to contact the uujili support team directly. Your privacy and account security are important to us.

Visit the FAQ Log In to Your Account